關(guān)于sysy 226003產(chǎn)品調(diào)整解答
客戶問:
關(guān)于c-fos抗體有兩個(gè)問題:
首先,您是否更新了產(chǎn)品?包裝瓶和說明書與我們購(gòu)買的產(chǎn)品不同以前。新說明書上寫的是100μl特異性抗體(凍干),復(fù)原時(shí)加100μl H2O,舊說明書上說是50μg特異性抗體(凍干),復(fù)原時(shí)加入50μl H2O,得到1mg/ml PBS溶液。
第二,我是否應(yīng)該像新的使用說明書一樣,溶解反主體?加入100μl水溶解抗體可以嗎?
廠家解答:
謝謝你的電子郵件。您可能已經(jīng)注意到,226003是我們的產(chǎn)品之一,而且需求量仍在增加。
該產(chǎn)品是一種多克隆抗體,新批次的生產(chǎn)非常具有挑戰(zhàn)性。為了保證我們的客戶有穩(wěn)定的質(zhì)量,我們決定將抗體的形式從μg改為μl。這樣我們就可以小心地調(diào)整產(chǎn)品,以避免大批量的變化??蛻衄F(xiàn)在得到的產(chǎn)品總是在相同的稀釋范圍內(nèi)工作。事實(shí)上,客戶從一個(gè)小瓶中得到的染色/化驗(yàn)數(shù)量甚至比之前的批次增加了一倍。
致以誠(chéng)摯的問候,謝謝你的理解。
原文如下:
Dear Daisy,
thank you for your question. As you may have already noticed #226003 is one of our best selling products and the demand is still increasing.
This product is a polyclonal antibody and the production of new batches is very challenging. To guarantuee a constant quality for our customers we decided to change from a μg to a μl format of the antibody. This way we can adjust the product carefully to avoid huge batch to batch variations. The customer now gets a product that always works in the same dilution range. In fact the amont of stainings / assays the customer gets out of one vial hase even been doubled compared to the batch before.
With best regards and thank you for your understanding.
Henrik Martens
電話
QQ咨詢
4006551678